Most Study Abroad Program Should Be Rename Party Abroad They Are Waste of Time Essay

Every year, a large number of students go overseas to study. The most popular destination for these students are Australia, Japan, United State, Egypt, and Iraq, but wherever they go, they have to learn to adapt with the culture and the lifestyle of the country they choose which are very different from their own. Many people believe â€Å" there is no better way to learn about other countries and cultures than by living on those countries†. To live in the overseas, the students must pay such kinds of fee as cost of living, cost of boarding, and also cost of schooling itself. Firstly, the cost of living, of course the charge in a strange country much more expensive than in their own country. Likely four times as many as the charge of living in the big city in Indonesia. Secondly, the coast of boarding, included the flat, the electricity, water, cleaning and security services, etc. those extremely expensive too. The last, the outlay of schooling, the price isn’t inferior expensive with the two things above. However, those kinds of expense are not worsen if the student win a scholarship. Scholarship students do not need to pay such kinds of financial, they get so many free costs, for instances: get accommodation and get travel expense, given adoptive parents. Thus, they haven’t to rent a room, acquire living allowance, obtain health insurance and the most important is they get free tuition, etc. In conclusion, study abroad expend so much money and misuse the time, nevertheless the scholarship students, they study overseas without charge or at no cost at all.

Hipster

The word Hipster in the dictionary is described as a person who is Hip, I however think there is much more to the term than that. Hipsters are people who represent certain ideals and stand up for causes significant to them through their fashion. Their fashion allows them to make a statement on a particular issue. They also value independent thinking, politics, and art appreciation. Really, being a Hipster is more than being cool or popular; it is a state of mind.My definition of Hipster would be, someone who is able to stand up to society and defend what they think regardless of he discrimination they may receive as a result of their actions. A Hipster needs to be steadfast in their decisions and be a leader amongst his or her peers; standing up against their adversaries. The first example I have to prove my definition of the ‘Hipster' is their sense of fashion. Fashion statements, which are symbols of subcultural lifestyles that are being discriminated by the higher classes, a re a tool the Hipster utilizes to make his statement known.Their fashion sense consists of them wearing vintage and thrift store merchandise. As a result, their clothing choices are meant for attacking the ulturally-ignorant and mainstream consumers. They also enjoy expressing themselves through their hair styles. The haircuts used by Hipsters are considered edgy and effortlessly cool. These hair styles are a combination of messy shag cuts and asymmetric side-swept bangs; thus, giving these styles the Hipster feel. The combination of attire and hair doe's exhibited by these folks leaves an impression on the viewer.To most of society, Hipsters seem as unintelligent hippies who are looking for trouble. They are the outcasts striving for attention. On the contrary, many Hipsters are well educated and very intelligent. Most Hipsters delve into the Liberal Arts world earning respected degrees in that field of study. Others have been known to earn degrees in mathematics and science. They are independent thinkers that value counter-culture, progressive politics, creativity intelligence, and witty banter. Being well educated also requires certain analytical thinking abilities.These abilities allow them to analyze their political surrounding and understand their rights from that view point. It goes to show that you cannot always Judge a book by its cover and you need to dig deeper to truly pass Judgment on another. As I stated previously, the word Hipster referrers to people who are so called hip or popular. Although, â€Å"hipsterism† is an actual state of mind, Hipsters have different political appeals than most people, but they are equally matched to any actual politics.Looking like a Hipster doesn't mean you are necessarily a Hipster; once again don't Judge a book by its cover. The true meaning of being a Hipster is the ability to understand the cultural, artistic, and political appreciations around the world. Although they like to express their feelings tow ards issues by their fashion, they mainly stick to their rights and stand by their beliefs. Sometimes being a Hipster is a mental state only intertwined with distinct fashion sensibilities.Either way one has to respect the ideology of these people and commend them on their tenacity to conform to traditional beliefs. To conclude, a Hipster is someone who expresses their problems through their clothing and through their actions. They will style and dress themselves to their liking as only a part of the cause they are supporting. Through their actions they are able to speak out for those who cant do it for themselves. They know how to start movements and how to keep them going until they receive the appreciation and ompensation they desire.

Boston Matrix - Refresher Essay Example for Free

Boston Matrix – Refresher Essay According to those two figures and based on some sales figure from Unilever’s marketing department, it is clear that most of its products are in the maturity stage and ‘Cash-Cow’ products except for some new products which are undergoing the introduction stage or growth stage because there are many similar new products which are developed in China and focusing on Chinese consumer. The annual sales figure appear that, in personal care sector, its products have been kept in a slightly increase or decrease lever and tend to grow to a stable maximum level. However, because of in the huge market, the amount of sales normally is significant. This situation, therefore, could be effective for Unilever China run and maintain its business owing to the enormous cashflow. It also contributed to launching Unilever’s sixth Research and Development (R & D) Laboratory in China, 2000 in order to meet the everyday needs of the Chinese consumer and develop more products for the Chinese market. Facing the pressure form not only another large firm ‘P & G’ but also a lot of local booming manufactures, Unilever China has adopted a lot of effective measures in order to compete with them. For instance, frequent products promotion with the purpose of offering more profits to the customers and keeping the lower price. In addition, in order to maintain the awareness of brands, Unilever launches a lot of brilliant advertisements by using many famous pop stars in every season. Commentary on the three underlying systems: Technical, People, Economic (including: Organisational use of Information and Communication Technologies (ICT) A. Technical When I was working in ChinadotCom corporation Shanghai branch, I had had a lot of opportunities of communicating with IT staff of Unilever China. According to the information which I have gained form them, it is clear that if there was no supporting from Information and Communication Technologies (ICT), possibly, all of its business and management would be out of control. ICT plays a significant role of management in lots of successful western firms as well as in Unilever. Thus, when Unilever re-entered China in 1990, it also brought some advanced management systems especially Enterprise resource planning (ERP) software which it had already operated in most of its subsidiaries into Unilever China. Throughout six years’ development, based on original ERP system, Unilever China has been building a brand-new Management Information System (MIS) which is different between the common MIS during current years. This new MIS concentrates in generating and analysing date source which forwards to provide efficient reports rather than the function of information communication. Unilever China has launched a number of separated information systems such as Dealer Management System (DMS), Sales Information System (SIS) and Supplier Management System as well. All of them have integrated with MIS through ERP in order to offer standard data source. Moreover, it has planned to launch a Customer Relationship Management (CRM) system owing to maintain high proportion of royalty among its consumers. As we know, most multinational companies adopt single united globe standard for their IT equipments including hardware and software as well as Unilever. It should be easy and effective for the companies to manage and maintain the whole systems for example, once any engineer of Unilever turns on any PC of Unilever, there would be the same operation system and application software in the PC. However, for Unilever China, this situation could lead to some problems when it would like to merge other companies. It also has cost Unilever China much money and labour to integrate all the different systems which the fourteen joint ventures had been used, when it was carrying out the two revolutions. B. People In a world where technologies and markets are speedily changing, as well as in China, both local knowledge and globe proficiency have been required to deeply understand and meet the complex needs of the 150 million customers who choose Unilever’s products everyday. It is very important, therefore, for Unilever China to make its employees localising as possible as it could. At its beginning stage, Unilever China had employed more one hundred foreign staffs including managers and professionals. Although they had more working experience and good management approaches, there still had been some disadvantages of this state. Firstly, it had led to the high cost of labour because Unilever should pay nearly six times more than employing local people. Secondly, most of foreign staffs, they had not had enough knowledge of Chinese economy environment. This might provide some wrong decisions in both marketing and manufacture areas. Finally, because they had been so proud of their characters and positions, they tended to be difficult to communicate with local people. All in all, thus, Unilever China has modified its mind to reduce the number of foreign staffs and offer more opportunities to local employees. (Unilever China, 2001) In every recent year, Unilever China has sent numbers of its local managers abroad to practise for senior positions in their own countries. Its target of 95 percent local management in China includes five percent of local managers who are also working overseas at any given time. On the other hand, in purpose of reducing the cost of workforce, Unilever China decided to cut down the number of workforce in Shanghai which is in the highest level of working payment in China, and move its manufactures to the lower cost place. C. Economic Inside Unilever China, the significant motive of two revolutions is to decrease their working expenditures and utilise all the business resource efficiently. The production lines of most its products such as shampoo and shower are quite similar including the raw material as well. There had been several same production lines among the fourteen joint ventures, before Unilever China re-structured them. In addition, the waste also happened to the IT departments, administration department and supporting department. Once Unilever China had held a new joint venture, it had had to build an individual business system for it. It seems to be more efficient and having more abilities of competition, when the two revolutions have been accomplished. Furthermore, the changes also facilitate Unilever to concentrate its brands in order to meet the needs of different markets. For instance, in Shanghai which is the huge developed city in China, its key products are in the personal care and wash area including Lux, Dove, Hazeline and Ponds. Due to the changing of Chinese government economy policy, China is going to be more open for the foreign companies. As a result that China has joint World Trade Organisation (WTO), more foeign companies will enter China. Most local manufactures tend to become stronger because they will have more chance to gain the advanced management approaches and learn the business skills by competing with more foreign companies. They also could the big challenge to the Unilever China. Another purpose of its changes, thus, is to maintain its leader position in China. Since these changes, Unilever China becomes more flexibility because it clearly to allocate its business targets to three groups. Every group has its own responsibility of manufacturing and selling particular products. Thus, both of them could be the professional in their own economical environment. Discussion of management activities and approaches (including â€Å"typical† errors) Until this section, it seems that there has been no obvious evidence which could show that Unilever China has made some clear mistakes of management so far. However, there might be no completely perfect result once you have accomplished some changes. In the short-term, we could regard it as more positive than negative but no one could image the future. Also, before the two revolutions happened, there had been some typical management errors which Unilever China had made. Inside most of joint ventures in China, there are two different manager teams: one group of them are assigned straight by foreign companies; another are the people who have already worked in the companies which are going to co-operate with the foreign companies. However, both of them have the responsibilities of managing the new companies which we exactly classify as Chinese-foreign joint ventures in China. Thus, because of different working background in different economics system, these two manager teams provide two different management styles. For the managers who have been worked in Unilever world group for a period of time, because of underlying the western developed management theory, their management approach could be considered as ‘Proactive & Positive’. The management approaches have been argued and developed by a lot of western researchers for a long time. Those effective management approaches, such as ‘team work’, ‘business culture’ and ‘management information system’, have been widely utilised in Unilever. This also could contribute good forecast of marketing and sales, efficient decision making and powerful capability of competition. Those advantages could be clearly embodied in the two revolution of Unilever China. In particular, in order to avoid more waste of resource, Unilever China terminated some business in 2002 in Shanghai and transferred them to the low cost place which was in HeFei. During this process, certainly, it should deal with the loss of re-investment and high risk of changing. Nevertheless, due to some typical management errors which it had made at the beginning of re-entering China, it has had to change its temporal situation. The typical mistakes could be ‘Market Share wars’ and ‘The â€Å"big project†Ã¢â‚¬Ëœ. The evidences of these errors could be discovered by some investigation in its process of growth. For instance, only in a decade, it had constructed fourteen joint ventures in China to take the leader position of Chinese market and compete with ‘P & G’. Following its step, ‘P & G’ China also carried out some measures which might beat its challenge. Finally, that lead to both of these two firms had to reduce their products’ price in order to obtain more market share. Those fourteen joint ventures had caused numerous waste of fix assets, labour and operation cost. Boston Matrix – Refresher. (2017, Aug 20).

E-Business report Assignment Example | Topics and Well Written Essays - 2000 words

E-Business report - Assignment Example According to the Entertainment and Leisure Software Publishers Association (ELSPA), "the UK gaming industry recorded a trade close to 200m in 2005 and is on a continuous inclination". These facts are favorable to the success of GameODrome. Being nave, GameODrome has to compete with several competitors and prove to the consumer that striking a deal with them is easier and more accessible. The advent of Internet has drastically changed lifestyles. E-Marketing is the latest revolution in Internet which allows buying goods while sitting at the luxury of one's home. Many companies now provide their sales and services through internet. One should know and understand various frameworks of E-marketing and their role in promoting a company. E-Marketing consists of several theoretical models, which provide a company with the tools to support the essential elements of marketing, namely price, promotion, product and place. The important models are: Merchant Model: This model is typically used by traders, resellers, wholesaler and retailers of goods and services. It includes 24x7 ordering and one to one custom marketing (embellix, 2000). This would be the most efficient solution for GameODrome, as its main form. It provides catalogues which make it easy for the consumer to choose a product. Auction Model: This model emulates the traditional 'bidding' model. It implements the bidding mechanisms by presenting goods and their value online. For GameODrome, this model would not be an immediate prospective. However once GameODrome establishes itself in the online industry, it can use this model to make 'year-end sales' and allow flagship firms to auction their goods. Manufacturer Model: It is used by the manufacturers directly to communicate to the consumers about their goods and services. Affiliate Model: In this model a company becomes an 'affiliate' of another company to advertise itself or its products and needs to pay certain amount for using it. This model can work well as a secondary model for GameODrome. Advertising Model: In this model, a company uses another website to advertise with the use of banners. Subscription Model: This model is generally used by Online Libraries and Scientific Organizations, where certain amount has to be paid as subscription charges to view or download any content offered (commissionjunction.com, nd). Logistics Model: In this model a company manages the logistical activities of another company. It is useful to organizations that have a strong foothold and already generated sufficient revenue. E-Business Implementation The implementation of the

The scorecard measures Between Toyota&Peugeot Essay

The scorecard measures Between Toyota&Peugeot - Essay Example The organizational profits but also the response of the customers to a firm’s strategic decisions indicate the ability of the organization to identify plans that are aligned with the market trends. The role of various factors in a firm’s performance has been extensively studied in the context of management accounting. A series of management accounting techniques has been developed in order to help firms to measure their performance, either in the short or the long term. Current paper focuses on the potential use of Balanced Scorecard, an accounting technique developed in 1990 by Kaplan and Norton, for measuring the performance of a well known, organization: Toyota. Reference is made to potential scorecard measures under each of the four headings of the balanced scorecard that could be applied to Toyota. At the next level, two alternative strategic management techniques are suggested for another well-known firm of the global automotive industry, Peugeot, at the level tha t these techniques could possibly help the organization to measure its performance more effectively. The performance of both, Toyota and Peugeot, is compared with reference to these firms’ potential to apply effectively their strategies. Peugeot is more prepared in order to face the challenges of the global market, a fact that is related to the firm’s ability to avoid failures when measuring its performance. 2. Balanced scorecard as related to the just-in-time technique in Toyota The just-in-time technique used in Toyota is based on the following principle: waste must be controlled, as possible. For this reason, in Toyota efforts are made so that the following philosophy is applied: the volume of the firm’s products is decided in accordance with the level of the existing orders (Toyota, Production system, 2012). In order to be able to respond quickly to new orders, the firm promotes the following strategies: all parts required for the vehicle ordered are availab le in the assembly line, so that the production of the vehicle can proceed with no delay (Toyota Production system 2012). After using certain parts for producing a new vehicle, the assembly line has to replace these parts so that its stock is kept at a specific level, a fact that secures the readiness of the firm’s production units to respond quickly to new orders (Toyota Production system 2012). The above technique could be analyzed using the Balanced Scorecard (Figure 1, Appendix). The Balanced Scorecard is consisted from four parts: ‘Customer, Internal Processes, Employee Learning and Growth and Financial’ (Niven 2006, p.13). A series of potential scorecard measures under each of the four headings of the balanced scorecard as they could apply to Toyota are presented below. 2.1. Customer The relationship between the firm and its customers has faced severe challenges the last decade mostly because the continuous failures in the firm’s products. It is expe cted that customers’ loyalty has been decreased, a problem that should be faced by the organization with no delay. A measure should be developed by the organization for estimating the level of customer loyalty and the level of customer satisfaction in regard to the firm’s products worldwide. The firm would initiate a survey among its customers worldwide; the views of the firm’s existing customers on the quality of the firm’

Employment-At-Will Doctrine Essay Example | Topics and Well Written Essays - 1000 words

Employment-At-Will Doctrine - Essay Example Given her educational background, it is already a behavioral and attitude issue more than learning issue. Also, given that she had a chance to perform and still did not even after months of training and support, it would be appropriate to talk to her about her performance (there might other factors why has learning issue such as personal problems) that if she does not improve, she may be asked to leave the company. After months of dismal performance even with training and support is already enough ground to terminate her employment â€Å"at will† unless otherwise stated or implied that she has contract with the company (Gibson et al., 2010). 2. The employee tends to burst into a rage when criticized and is frequently late to work as noticed by her boss and other staff members. When her boss attempts to address her behavioral issues and the company late policy, the employee’s response is that she â€Å"knows her rights and what to do† if she is wrongfully discharg ed. She also says she took a business law class in undergrad that taught her â€Å"everything she needs to know about exceptions to the employment-at-will doctrine and wrongful discharge in violation of public policy†. ... There are only few categories in the exemptions of the employment of will that can be invoked which are discrimination, public policy exemptions, implied contractual relationship and Sabarnes Oxley Act (Radin and Werhane, 2003). Tardiness is both attitude and performance issue which does not fall into the exemptions of â€Å"employment of will† and is a valid ground for termination. 3. The employee takes a day off from work, without management consent, for her religious holiday observance that falls on a day that is during â€Å"tax season†. The day off occurred during an incredibly busy period for the company during which the employer had notified all employees they were not allowed to take off without prior management approval. Also, there is no labor union for accountants. However, she begins talking to her co-workers during lunch breaks and sometimes during regular work hours, encouraging them to organize and form a union to â€Å"protect ourselves†. Describe what steps you would take to address the following scenario involving policies and procedures: It may be tempting to â€Å"fire† the employee to get rid of the many problems she brings but that would not be a prudent course of action for the management. Firing her might be construed as a discrimination against her religion and an exemption for â€Å"employment at will† (Sennel, 2008). In addition, the company might also be accused of either discriminating against fair labor practice or might fall in the exception of Sabarnes Oxley Act as the action might be construed as retaliation for the employee’s intention to put up a union or report some perceived wrong doings. It is more advisable to write her up for the absence during the peak season and talk to her about her talk of organizing a union. Her immediate

Body Mass Index Research Paper Example | Topics and Well Written Essays - 250 words

Body Mass Index - Research Paper Example A BMI value that is above 30 suggests that a person is obese (Brownell & Puhl, 2005). Obesity has been identified as a major cause for concern with respect to discrimination, which has been observed in various aspects of people’s everyday life. This paper seeks to highlight and discuss instances in people’s lives, which are affected by discrimination based on obesity. Various research studies that have been conducted to investigate whether bias against obese individuals led to discrimination in various aspects of people’s everyday life. Findings from research studies have established that there exists a stereotype against obese people, in society. This stereotype is based on the negative attributes that have been pegged on their characters and appearance. One such research study was able to establish that there existed discrimination in the work place, especially when it came to hiring, promotion and remuneration (Brownell & Puhl, 2005). The findings from this research illustrated that there was bias, which evolved to discrimination of obese individuals in all aspects of employment and workplace practice. Obese people have been found to experience discrimination in the health care sector where doctors have prejudice over obese patients. This discrimination and negative stereotyping has led to a decline in the quality of health care that obese individuals receive (Brownell & Puhl, 2005). Obese people have also been found to experience discrimination in the education system from its early establishment through to college. This has been blamed for the rising cases of suicides perpetrated by school going children. Discrimination based on obesity has been increasing over the years that it has been leveled with racial discrimination (Brownell & Puhl, 2005). Discrimination based on obesity has been identified as an increasing threat to the wellbeing of the society, but at the same time, it

Should Animals Be Used for Research Term Paper Example | Topics and Well Written Essays - 1250 words

Should Animals Be Used for Research - Term Paper Example Scientific breakthrough has created a healthier society and longer life expectancy. Scientists have traveled a long way of research to meet this end. Yet, the price being paid is so high because the lives of man’s friend such as dogs, cats, rabbits, monkeys, and others are being sacrificed in various animal testing and research for medical advancement. In a simpler term, we are facing a confusing thought of, â€Å"Is animal research, a ‘Blessing’ or a ‘Curse’?† Evidently, medical scientists consider animal research as a blessing. They have attained numerous achievements on developing medicines, antibiotics, medical treatments, operational procedures and even organ transplants. Dreadful diseases such as the epidemic of influenza, typhus, infantile paralysis, poliomyelitis, small pox, typhoid fever, diphtheria, measles, malaria, pneumonia and others are being controlled and treated. All of these things would not become possible without the help of animal testing and research. Let us put it this way. Let us say, that you are in a critical condition. Your life is in danger due to an illness or an epidemic. I am pretty sure that you don’t want to die, especially at this moment that your are still young. What if the only way to save your life is to sacrifice a life of a rat, or a rabbit, or maybe a monkey, for research in order to test and produce the medical treatment intended for you? If that’s the only way you can be saved from an excruciating disease and even death, would you reject the idea of animal research and prefer to die instead, just because you are against the animal research technology? Is it really worth to die than put the animal in laboratory research and suffer pain while being experimented? Or is it really worth it that animals should be sacrificed in order to save human lives? So the question is simply as, Who must be sacrificed, an animal life, or a human life? This reminds me of a situation in ancient times, during the bib le times or before Christ era. According to the bible, as attested by historical facts, people of ancient times are used to sacrifice lives of animals, particularly sheep and goats, in order to gain Gad’s favor and righteous standing before Him. So, would it be possible that even God himself consider animals research as a blessing for humankind? This is such an emotional issue for individuals who are against animals research. Probably, in their own points of view, this situation is impossible to overcome because evidently they consider animals research as a curse. Since they oppose the idea of using animals in laboratory experiments for developing possible cures to common rampant diseases due to ethical issues, would it be easy for them to stood by this principle and tell directly to the doctor that do not use the animals for laboratory test for my health benefits or for treatment of my illness? In the stance of a pro-medical technologies using animal testing, they may view t hose in the opposing side as short-minded persons or extremely fanatic and traditional. If you will watch the 3-minute video clip of the PETA organization, People for Ethical treatment of Animals, regarding their anti-animal testing stand in the you tube, with a video URL link of http://www.youtube.com/watch?v=0QRBcHIIsXc you might find them quite reasonable in their points of view. You might find this video as heart-stirring in behalf of the lives of animals being sacrificed in animal laboratory research. You will surely understand the ethical issues that they want to point out and willing to fight for. It is true, like humans, how animals

Hedge Found Managers Essay Example | Topics and Well Written Essays - 2000 words

Hedge Found Managers - Essay Example This helps in preparation of a balanced portfolio mix. The management of assets portfolio, which is unregistered and private, can be done through the establishment of an investment structure called hedge fund. These funds are asset classes that use different strategies like hedging and leverage involving placing bets on commodities, interest rate and currencies, based on the prevailing macroeconomic conditions. These funds do not follow the market directions. However, there main aim is to generate the profit by aiming at mobilizing steps to attain positive return on the invested fund. Hence, these funds operate with the view of generating absolute returns, instead of relative returns, regardless of the rise or fall in the stock market indices or directions taken by the financial markets, during a particular period. Accordingly, hedge fund managers need working diligently in this direction. They expect and get the monetary compensation for meeting theset targets. This compensation comprises of the high fee structure that involves profit participation by the hedge fund manger. Considering this, a hedge fund manager entertains only the wealthy investors, which may include cash-rich corporations and individuals along with pension funds, who wish to hedge their investments against any negative correlation with the financial markets. For this purpose hedge fund managers label such customers as ‘accredited investors’. The basic strategy adopted by hedge fund managers is to look for high rewards, which also carry the chances of high risks. While doing so, any oversight on the part of hedge fund managers can result in financial catastrophes of large scale. The example of two collapsing â€Å"Bear Sterns† hedge funds during the year 2007 is significant in this direction. These funds are not allowed for individual investors, as they are

Aging and the Family Essay Example | Topics and Well Written Essays - 1250 words

Aging and the Family - Essay Example The book emphasizes upon the issue that is often overlooked in the sociology and anthropological research studies. The family life related studies mostly focuses upon the responsibilities and problems of the people while managing their family lives however, the problems of lonely males are often not given much importance in the research studies. The author realized that there is a big gap in the literature that must be filled with the help of a detailed research work focusing upon the lives and experiences of the elderly males. The book strives to present the individuals’ views about their own life and life patterns. Their activities and feelings are basically described in the book to let the readers feel the meanings of living alone in the elderly phase of the live and the problems the people have to bear in making their lives busy, interesting and exciting. The book also provides information that is necessary for running the senior centres. The book also lists out 16 pages long recommendations meant to the senior centres in which the author has attempted to suggest different activities that the senior centres should provide to the elderly alone people in order to keep them busy and satisfy with the lives. The book has been written with the help of information collected from the interviews of 47 live alone elderly males in Philadelphia. The participants belong to the ages from 60 to 92. The book is based upon qualitative research approach and the author has conducted primary research to collect the information for writing the book. The book uses the interviews as research method and 47 out of 15,000 alone elderly males have been approaches and interviewed to have an insight over their problems and experienced that they faced while living alone in the elderly phase of their lives. The people were approached for the interviews using different methods. 26 old

Mankind is nah island Essay Example for Free

Mankind is nah island Essay The dynamic concept, belonging, is highly influenced by social marginalisation as individuals develop a sense of displacement amongst the dominant culture. Vangenderon’s, ‘Mankind Is No Island’, utilises film techniques, mise-en-scene and literary devices to explore the intangible concept of belonging. A sense of affiliation is established through the absence of belonging amongst the subjects of homelessness in two iconic cities, New York and Sydney. Representation All representation is subjective and incomplete. It allows us to understand an issue from a range of perspectives. The consideration of a variety of perspectives is necessary to developing a genuine understanding of an issue. Language is used to articulate, our particular perspective on an issue. The productive tension between the texts we have studied demonstrate how conflicting perspectives allow audiences to fully understand the complexity of representations. Appreciating that no single perspective contains the ‘truth’ allows us to value the unique contribution of each perspective. When preparing drafts: Start with an idea that allows for growth in multiple directions Choose one of those paths stick to it Allow yourself to end an idea then start again with new direction. Drafting strategies Rewrite sections of your story that seem to be wasted. Have a list of multiple next ‘moves’ to choose from When stuck do some research of the topic Work on the structure of the story. Intro Answer the question - INDICATE 2 ISSUES Elaborate stance – outline issues further. Clarify stance if you have made an overall assessment i.e. the effectiveness of Australian legal system. Link back to question, reiterate stance/direction Note: Maximum clarity Body 1* – Issue #1 Legal Response. Body 2 – Issue #1 Non-legal response. Body 3 – Issue #2 Legal Response. Body 4 – Issue #2 Non-legal response. Conclusion * Topic sentence: Introduce focus of paragraph [your point] Prove: Elaborate, clarify Discuss example – legislatiom, stas, cases, keywords, key terminolotiy, quotes, related to this topic Evaluation – reiterate what this evidence proves Link main argument.

Hospital Essay Example for Free

Hospital Essay This report outlines the service delivery process at Al Salam Hospital in Mohandseen focusing on the out-patient clinic along with our evaluation of the service there. We visited the hospital several times and also played the role of patients there. We made reservations and were examined by several doctors (e. g. internal medicine doctor, ear nose and throat, chest and ophthalmology,†¦etc). We also interviewed one of the doctors (cardiology) for the purpose of gaining more information. We made a survey and interviewed some patients to see their evaluation of the service and how it meets their perception. Based on our visits and the interview we made we were able to gain enough information to evaluate the offered service and prepare our report. This report was prepared by Ban Faisal, Mariam Riad, Nancy Mustafa and Mohamed Magdi Al Kady. Process Description at Al Salam Hospital: Al Salam Hospital has 2 buildings, the first one is located on the main street, is the hospital itself, for surgeries, patient hospitalization and it has the blood testing lab and x-rays. The second building which is located on a side street near to the main building is the out-patient clinics. The first step for being examined in one of the hospital’s Out-Patient Clinics, is to select the desired doctor, according to the specialty and available times. The patient can acquire the needed information through the hospital’s website (http://alsalamhospital. org/reservation. asp), through the telephone or through personal inquiry at the hospital. Reservation Details: The patient should then make a reservation. The reservation can be made either through the telephone or by going directly to the clinics’ reception. This depends on the doctor, some doctors allow reservation through the telephone and others only allow reservation to be done directly at the out-patient clinic along with payment. If the patient is making his reservation at the clinic, then he can make it on the same day as the desired time or a few days in advance depending on the availability of appointments. There are several payment categories; the patients who pay normally, the ones who have an insurance that gives them a discount (partial or full) and there are members of unions who usually get a partial discount that varies according to the union. Reservation Process The patients head to the reservation area that is set near the main entrance. There are two windows located one for the normal patients and one for the insured ones. The receptionist begins by asking the patient if this is his/her first visit to the hospital, if it is, the receptionist asks for the patient’s information and a file is created for the patient on the hospital’s computer system. The patient tells the receptionist which doctor and when they want to reserve an appointment. The receptionist then checks on the computer reservation system if there are any available appointments t the desired time and if not he tell the patient the first available appointment. If the desired appointment is available then in the case of the normal patient, the patient pays and gets a receipt. The patient is given a floor number (where the examination room is on) and is asked to head there and is advised to give the receipt to the nurse who is sitting at a desk on this floor. The nurse then takes the receipt and enters the information in a ledger (the day’s list of patients) she has to organize patients and then gives the patient his number (on a first come first served basis). She checks the patient’s ID and goes to the archive to find the patient’s medical record. If this was his first visit, she gets a new blank medical form. The medical records are given to the doctor later. If the patient has an insurance or will get a discount the above process is the same the difference is that at the time of payment, the patient presents his/her insurance card (or union membership card) to the receptionist who then checks if he has a contract and with which insurance company and the amount of discount he will get. The payment is settled according to the discount rate and the receptionist finishes the reservation process and gives the patient three sets of papers to sign along with the normal receipt. The papers are for the insurance company or union (One for the hospital, one for the company and one for the patient). The receptionist keeps one of the signed forms and advises the patients to go to the doctor as previously mentioned. If the doctor cancels his appointments for the day the hospital then calls the patients informing them of this change and gives them another appointment. If the patient has made his appointment in an earlier day, before his appointment he’ll first head to the nurse on the clinic’s floor to give her his papers and take his number. At the time of the appointment, all patients wait in the waiting area for his/her name to be called by the nurse at the desk that already gave him his number on the day’s list of patients. When the doctor arrives the nurse provides him with the list of patients by their order. She also gives him the medical records of all the patients. After the patient’s name is called he goes into the doctor’s office to be examined and describe his/her complaint. The doctor checks the patient’s medical record, if there is any, to get a clearer background about his health. After the examination, the doctor can then give the patient a prescription or orders a few tests to be made, and if needed advises the patient to schedule a follow up consult to check on the progress of the treatment or to check the results of the test. The doctor writes everything down in the medical record (the complaint, diagnosis and recommended treatment), the form is given to the nurse to return to the archive at the end of the day. The number of consults may vary depending on the ability of the doctor to pin point the patient’s illness and the treatments effectiveness. The doctor also has a document where he keeps information about all the patients that he has seen on that day. If tests are required then the hospital offers the lab as a complimentary service to the out-patient clinic. There are two labs one in the outpatient clinic building and one in the hospitals main building. The first step to get the tests done is for the patient to take the papers with the prescribed tests to be registered in the hospitals computer system which is located on the ground floor. The patient will then get a paper which s/he will then take to the nurses sitting at a window located immediately next to the lab, they will take the paper and then tell the patient to go into the lab to be tested. The patient will then be told when his results will be ready to be picked up. The patient can reserve for a consult the same way s/he reserve for a regular examination. Go to Appendices 1 2 for more illustration about the service delivery process at the out-patient clinics. Evaluation and Analysis of Al Salam Hospital’s Service: Service concept and characteristics: Service Concept  The hospital should be able to offer all things a patient can need: out-patient clinics for examinations, emergency rooms, intensive care units, x-rays and labs, .. etc The employees should feel that they are saving lives not just having a normal job. The community should treat the hospital as a crucial facility that they need to help and do what they can to help it operate. The treatment should be as efficient and professional as possible and make the patients feel safe and secure so that they would receive their regular treatments there and recommend it to their families and friends. The design of the hospital takes into consideration the devices needed, emergency rooms, moving large objects as beds in corridors and elevators. The interior design is suited to a hospital and allocation of rooms and floors takes into account the psychology of patients (i. e. departments with a high death rate like intensive care units and cancer patients should be located away from newly born babies and incubators). The hospital is marketed based on the names of the doctors working there and how successful they are in treatment. Target Market Segment:  AL Salam Hospital is a private hospital focusing on average and above average-income families. This market is not usually price-sensitive when it comes to healthcare services. This community needs a professional hygienic hospital which they trust to be able to go to for regular examinations, consultations, tests and emergencies The most important segment is of those of the older generation because they usually get sick more. However, it is important that the hospital builds it ties of trust with the customers throughout their whole life. Distinctive Characteristics of the Service at Al-Salam: Simultaneity: It is the fact that services are created and consumed at the same time at the hospital, the patient enters the room, the doctor examines the patient (the customer) and the patient receives this service simultaneously. For example if a patient comes to the hospital and is diagnosed as having a very low blood pressure the doctor will hook the patient to a salt solution IV which will raise the patient’s blood pressure. Perishability:  The service is perishable which means it cannot be stored. If the patient doesn’t come at the reserved time, a lost opportunity has occurred at that time. An hour without patients during a doctor’s shift can be considered as a lost opportunity and the money that the hospital was supposed to make at that time will never be compensated. Faced with variable demand and time-perishable capacity to provide the service, the managers of the hospital used the following techniques: * smoothed demand by using reservations or appointments Allowed patients to wait. * Accepted more patients than the time capacity. Intangibility: Services are ideas and concepts, not products. The patient experiences the service that the doctor offers; he doesnt touch it or see it. The intangible nature of services presents a problem for customers. When buying a product, the customer is able to see it, feel it, and test its performance before purchase. But for a service, things are di fferent. The doctor tried to overcome this intangibility feature through making the intangible tangible; trying to stop the pain that the customer feels. He did this through examination and then medication. Another way through which the hospital overcame this intangibility feature was the reliance on reputation and word-of-mouth. Al Salam hospital is very well-known by its good reputation and its customers who are really satisfied with the service delivery system. This two features encourages people to guarantee that when they go to this hospital, they will be satisfied even though it’s not a product that they can really see and touch. Heterogeneity: The combination of the intangible nature of services and the customer as a participant in the service delivery system results in a variation of the service being offered from one customer to customer next at the same doctor, lets take a dentist for instance, each customer might have a different kind of pain and thus, needs a unique method of treatment. On a larger scale each customer needs a certain doctor based on his/her illness. Al Salam hospital offers a variety of doctors with different specializations. Also, there is a cafeteria for patients; that provides a variety of food and drinks to satisfy as much patients as possible. There is cooked food, biscuits, cheese, sandwiches†¦etc. And as for the drinks there were many kinds of them such as: juice, tea, coffee†¦etc.

Data Collection And Data Analysis Physical Education Essay

Data Collection And Data Analysis Physical Education Essay The research method plays an essential role in addressing the research objectives with reliable and valid data. This section illustrates how and why a certain approach chosen to answer the research questions. The methodology of this research bases on research onion model (Saunders, Lewis and Thornhill, 2012). The structure of this chapter follows the layers of the research onion model. Figure 0.: The research onion Source:  © Mark Saunders, Philip Lewis and Adrian Thornhill 2008 (Saunders, Lewis and Thornhill, 2012, p.108) 3.1. Research philosophy Selecting the research philosophy is a necessary stage in the research process because it is important to reflect the perspective of a researcher and it also influences directly on the choice of research strategy and research methods (Saunders, Lewis and Thornhill, 2012). In business and management research, the popular philosophies includes positivism, realism interpretivism and pragmatism (Creswell, 2008; Saunders, Lewis and Thornhill, 2012). Thus, this research should determine the suitable philosophies based on the philosophy theory and the research questions and research objectives stated above. Regarding the theory philosophy, Saunders, Lewis and Thornhill (2012) discuss that there are two key points of view including ontology and epistemology. Firstly, based on ontology, the nature of reality or being of researchers view about the positivist is objective, external and independent with social factors, but researchers view about the interpretivist is subjective, social constructed and changeable depend on the participants (ibid.). On the other hand, on the way of thinking about epistemology, the valid knowledge of researchers view about the positivist focuses on causality, reducing phenomena to simplest elements, data and facts; but researchers view about interpretivist concentrates on social phenomena, feelings attitudes and detail of situations and subjective meaning (ibid., p.119). These viewpoints between ontology and epistemology are difference, and each of them will impact on the way of thinking about the research process. Additionally, the pragmatist research philosop hy tends to be the combination of both positivist and interpretivist. The positivist philosophy is appropriate choice for this research owing to the research objectives to examine the relationships among measurements of an e-learning system success and the using e-learning system of students to support their KM. Regarding ontology view, the e-learning system is an objective and singular. Furthermore, collecting data to analyse the e-learning system success in this research proves that it is positivism based on epistemology view. However, investigating students attitude can use interpretivism but it is reasonable with positivism. 3.2. Research approach Due to positivistic philosophy and the research questions to test theory and the prior researches discussed in the literature review chapter, this research is suitable with deductive approach. This approach includes 5 progressive stages: (1) inferring hypotheses from the theory (test relationship among variables in the e-learning system success); (2) proposing the relationships among variables in this research (e.g. users attitude positive impacting on system acceptance); (3) testing operational hypotheses (using statistical software to estimate hypotheses); (4) discussing the outcome to confirm the theory; and (5) altering the theory based on the findings (Robson, 2002 cited in Saunders, Lewis and Thornhill, 2012, p.124-125). Furthermore, the detailed progress of this research based on this deductive approach is illustrated in figure 3.2 (Maylor and Blackmon, 2005). Figure 0.: The deductive approach process (Maylor and Blackmon, 2005,p.56) 3.3. Research strategy Creswell (2008) stated that research strategy significantly influence on the direction of the research, as a result, the choice of research strategy is essential in research progress. The factors impact on the selected strategy including the research questions and objective, the choice of research philosophy, research approach and other resources such as time constraint, finance or data access (Saunders, Lewis and Thornhill, 2012). Due to the selected deductive approach, experiment, survey, ground theory or case study are the research strategies that can be applied for this research. Experiment strategy tends to concentrate on a specific group. Moreover, case study is often used in specific research for a period of time. Hence, both experiment strategy and case study are not suitable for this study due to of the research questions. Because this study is developed on the previous researches in difference context, the ground theory strategy is not appropriate with this research. On the other hand, the survey approach is the most rational choice for this research within limited time. Survey strategy can be defined as a specific sampling from the population and the structured questionnaires are designed to test theory (Malhotra and Birks, 2007). This strategy is suitable to test the relationships between variables in research objectives using quantitative data method (Saunders, Lewis and Thornhill, 2012). In additi on, this survey strategy also appropriate with cross-sectional time horizon studies (Easterby-Smith et al. 2008; Robson 2002 cited in Saunders, Lewis and Thornhill, 2012). Alternatively, the survey strategy also has some limitations such as irrelevant or inaccurate responses of the questionnaire or possibly insufficient sample. The number of responses may not achieve the target of at least 95% of confidential level because people are not able or willing to answers the questionnaire (Girden and Kabacoff, 2010). Understanding the potential drawbacks of the survey strategy is vital that result in well preparing in data collection plan. 3.4. Research choices Due to the selected positivistic research philosophy as well as deductive approach, the mono method with quantitative approach is the research choice of this study. Using mono method seems to be adequate because this is not ground theory and experiment research strategy. Additionally, referring the section 2.2 of the literature review chapter, the mono method with only quantitative research approach tends to be used in almost previous researches to measure the e-learning system success and to test the research model. Hence, the theory and research framework of based on previous researches are tested in this research in the context of the University of Southampton with the quantitative approach. 3.5. Time horizon This research has been conducted in three months. Thus, it is appropriate with cross-sectional time horizon owing to time constraint. Cross-sectional researches are appropriate to study specific phenomenon at specific time while longitudinal researches are suitable to study change and development over a long period of time (Saunders, Lewis and Thornhill, 2012). 3.6. Research design: Data collection and data analysis This  section aims to describe detail about the quantitative approach to collect and analyse primary data with sampling method, questionnaire design, pilot testing, data collection and data analysis sub-sections. 3.6.1. Sampling method The context of this research is the University of Southampton. Therefore, all students and alumni of the University who has used the e-learning system at the University can participate on this research. Due to applying survey research strategy in this research, the most suitable sampling method for this study can be probability samples. Based on the probability sampling method (another name is representative sampling), the research questions and objectives can be achieved by evaluating statistically the characteristics of the population from the sample (Saunders, Lewis and Thornhill, 2012, p.213). In this research, the population which is all students using the e-learning system at the University of Southampton is generalised from the sample which is the students participating in the questionnaire. The most appropriate sampling technique for this study is simple random sampling but the sampling frame size and the cost and time consuming of this sampling technique is high (Saunders, Lewis and Thornhill, 2012). Hence, multi-stage can be used as the sampling technique to save time and cost. In the first stage of this sampling technique, the list of schools at the University of Southampton is drawn. Then, in the second stage, a simple random sample of students can be selected by chosen schools. In fact, the selected schools may be not random because it is not acceptance to help of all schools at the University to broadcast the survey to their students. This study uses online questionnaire as a result of sharing questionnaire easily via emails or social network (such as Facebook). Indeed, several schools at the University are willing to help sending the questionnaire to all their students email. Higher Education Statistic Agency summary that there are more than 23,000 students at the University of Southampton in 2010/2011 (HESA, 2012). Thus, the population in this study can be more than 100 thousands because both students and alumni has been used the e-learning system at the University since at least 4 years. This research targets to achieve 95 per cent confidence level and 5 per cent margin of error. Thus, referring to figure about sample sizes for different sizes of population at a 95 confidence level, the minimum sample size is 383 (Saunders, Lewis and Thornhill, 2012, p.219). 3.6.2. Questionnaire design Designing a questionnaire is a vital stage in data collection technique to support positivism methodology, deductive approach and survey strategy in business and management research (Saunders, Lewis and Thornhill, 2012). The questionnaire technique is used to test the reliability and validity of hypotheses proposed from research objectives and research framework (Neuman and Neuman, 2011). There are many benefits of using questionnaire technique in research. For instance, it is an effective and economical approach to collect primary data (Patten, 2001). It also provide clear result in tabular to analyse easily (ibid.). Moreover, it can be managed anonymously and asynchronously (ibid.). The type of questionnaire in this research is self-administrated online questionnaire due to the convenience and effectiveness of broadcasting as well as preparing data. The online questionnaire is designed on the iSurvey platform which is endorsed by the University of Southampton (www.isurvey.soton.ac.uk). Because iSurvey is a high quality tool and many advantages such as no cost, secure, friendly interface, ease of use, reliability and stability, it is used to design questionnaire by almost students of the University. Following the questionnaire research a practical guide of Patten (2011), the designed questions are clear, short, simple and avoided common errors. Due to the willing help and limited time of participants, only necessary questions are presented in the questionnaire. Moreover, the questionnaire is designed with a short time to complete (around 10 minutes). The validity of questions in questionnaire can lead to accurate data after collecting, and the reliability means the consistence of collected data (Saunders, Lewis and Thornhill, 2012). Bourque and Clark (1994, cited in Saunders, Lewis and Thornhill, 2012) stated three effective methods to design individual questions that are adopting questions used in other questionnaires; adapting questions used in other questionnaires; and developing own questions. Thus, rich literature review significantly supports questionnaire design with high reliability and validity because the questions in questionnaires are tested in the previous researches. Moreover, clear questions in questionnaire are recommended to discuss with others and test pilot studies (Saunders, Lewis and Thornhill, 2012). The questionnaire is designed with three sections. The first section to ask about the basic information of participant, the most important question in this section is that Have/had you used the e-learning system (Blackboard, Moodle, Medis, ECS, or others) of the University of Southampton? If participant select option No, they will complete the questionnaire. At the second section, the questions are self-developed question to conduct descriptive statistic regarding using e-learning system of students to facilitate their KM. The content of these questions in this section is classified by attribute and behaviour. These questions based on the theory on literature review regarding e-learning system success and KM. They also have been recommended by friends who are studying PhD and have much experience with questionnaire design; and test in pilot study. The final section in the questionnaire aims to test the research framework and research hypotheses. This section includes 32 items and all adopt 5-point Likert scale (from 1 strongly disagree to 5 strongly agree). All items are adapted and adopted questions used in prior researches regarding e-learning system success and e-learning system as a tool to support KM (for example, items are referred and adapted from Lin, 2007; Lin, 2007, Liaw, Chen and Huang, 2008; Liaw, Huang and Chen, 2007 ; Wang and Chiu, 2011). The scales have been tested by previous researchers as discuss in the section 2.2 and 2.4 of the literature review chapter. Thus, the reliability and validity of the instruments are high because of revealed in public papers. Furthermore, the participant information sheet and only consent form are stated in the welcome page of the online questionnaire to introduce briefly regarding this research, researcher, research questions, contact of researcher and Ethic Committee, and a participants consent to taking part in the survey. Additionally, the a debriefing page is stated at the ending page of the online questionnaire in order to give thanks to participants as well as introduce briefly about this research such as research hypotheses and papers closely related to this study. The full questionnaire is stated in Appendix 1; and the e-mails which are sent to several schools of the University and to fellow students to collect data are stated in Appendix 1; and. 3.6.3. Pilot testing and assess validity A pilot study (pre-test) conducts a small part of sample to test the questionnaire before delivering the questionnaire to collect primary data from sample. Implementing the pilot test is crucial, especially when researchers lack of experience within designing a survey questionnaire as well as data collection approach (Yin, 2011). According to Vaus (2002), in term of pilot test, individual questionnaire items need to evaluate the variation, meaning, redundancy, scalability, not-response and acquiescent response while the whole questionnaire should test the flow, question skips, timing and interest and attention of respondents. The pilot test also aims to enhance questions in the questionnaire and it can do more than one time. Moreover, after completing the questionnaire, participants of pilot test can comment to refine the questionnaire where which questions can be misunderstood, silly or difficult (Sapsford, 2006). Additionally, the reliability and validity of items in questionnaire can be assessed with the pilot test. Factor analysis also can do in this pre-test to remove low quality items in the questionnaire (Fowler, 2008). The pilot test to improve the questionnaire in this research was conducted two times. At the first time, the questionnaire was designed with only 2 first sections. The link of the questionnaire was sent by email and Facebook to 20 participants which are students at the University of Southampton. After that, some respondents gave much valuable feedback used to enhance the instruction as well as individual questions in the questionnaire. Because of almost self-developed questions in section 2 of the questionnaire, some questions were recommended by participants who have much experience in designing survey and statistic research. For example, in the question to ask about benefits of using e-mail function of the e-learning system, the kind of question should be changed from multiple choice questions to check box question because respondents can want to select all options. Another example is that some questions such as Yes or No questions had been improved to the open ended questions to i nvestigate in deep why Yes or No option is selected. On the other hand, some participants who studying in English subject at faculty of Humanities at the University had contributed much valuable advice regarding the language including grammar and words choice of the instruction part as well as individual questions. Additionally, the overall appearance and organisation of the questionnaire had been commented. The time consuming to complete the two sections of the questionnaire was calculated in this first pilot test around 4 minutes. After conducting the pilot test, individual questions were changed to be clearer and easier to understand. At the second time of the pilot testing, the completed questionnaire had been design with the final section. Because 50(+/-20) is the typical sample size at the pre-test stage, the link of the questionnaire was sent to another 40 students (Cooper and Schindler, 2010). After that, there are 32 completed answers with no missing from participants because having 02 PhD students do not use the e-learning system at the University and 6 missing answers. The alert participants if they have left any questions blank function of the iSurvey was not turned on that is the main reason of missing answers in pilot test. Therefore, this function is setup in the main data collection. From the data collection, the consistence of the multi-item scales question was tested by SPSS. This pilot data is also very useful to study data analysis in practice with SPSS and AMOS model test software. Furthermore, overall feedback from almost respondents about the questionnaire is that all questions are clear and ea sy to understand because the questions in the first two sections had been updated after the first pilot test and all questions in section three have been adapted and adopted from prior researches. Statistic from iSurvey administrative site, from 8 to 10 minutes is a typical time to complete the questionnaire. 3.6.4. Data collection The completed questionnaire version, the Ethic, Risk, consent forms, the information sheet and debriefing sheet has been submitted to the Ethic committee. After approved by this committee, the questionnaire is broadcasted to students and alumni at the University of Southampton. Initially, e-mail including the questionnaire link is sent to all schools at the University in order to request a help spreading out the questionnaire to students at these schools via the e-mail system of the University (Appendix 2). Several schools (such as English, Music, Modern language at the faculty of Humanities; Law and Management school at the faculty of Business and Law; faculty of Medicine; Education, Mathematics and Social Sciences school at the faculty of Social and Human Sciences) have been agreed and helped to send the questionnaire to all their students. They replied a confirmation e-mail while some other schools sent a sorry e-mail which means cannot help to deliver the online questionnaire. Secondly, the link of the questionnaire is shared to some Facebook fan page of the University of Southampton such as the University of Southampton Alumni, SUSU group, Southampton Management School Alumni fan page; and some Facebook group such as Vietnamese Society at the University of Southampton group; Badminton, Tennis and Table Tennis at the University of Southampton group. The data are collected during 15 days from the 2nd of August to the 16th of August 2012. 3.6.5. Data analysis Both descriptive statistics and inferential statistics to analyse quantitative data are used in this research. Initially, this study conducts descriptive statistics to report the averages, the dispersion, and the central tendencies of the data collected (Saunders, Lewis and Thornhill, 2012). After that, the research framework and hypotheses are tested by two-phased approach for Structural Equation Modelling (SEM) (Schumacker and Lomax, 2004; Hair et al. 2006 cited in Wang and Chiu, 2011). In term of technology for data analysis, Microsoft Excel, IBM SPSS (Statistical Package for the Social Science) and IBM AMOS (Analysis of Moment Structures) software are used. SPSS which is well-known computer programme widely used to carry out statistical analysis in Social Science. AMOS also is a powerful tool and easy-to-use with graphical interface design to analyse model fit. Thus, using these tools can accomplish quickly the results with the highest accuracy. However, lack of basic skills in using SPSS and AMOS software can be the problem affecting the research progress. Nonetheless, due to the booming sharing knowledge in the internet, many online instruction video clips are available on Youtube and tutorials in the internet today. Thus, these tools can be controlled fundamentally in the short period of time. The strategy to analyse data is stated below: Analyse the descriptive statistic in SPSS Test the reliability of items by using reliability analysis in SPSS Analyse factor analysis to find and delete the unnecessary items in SPSS Conduct confirmation factor analysis (CFA) to measure research framework in AMOS Evaluate structure research framework and calculate hypotheses in AMOS. 3.7. Summary This chapter explained about the selected research method base on the theory, literature review and the research questions and objectives. This research is appropriate with positivistic philosophy and deductive approach. Mono method with quantitative approach is suitable choice to conduct this research. Cross-sessional is the time horizon determined for this research. This chapter also discuss detail regarding data collection and analysis with choosing sampling technique, designing questionnaire, testing pilot study, collecting data strategy and analysing data strategy.

Terrorism and the Movies :: Media Entertainment Essays

Terrorism and the Movies Sara Groff, commenting on a recent article by Slavoj Zizek: Here is my attempt at making Zizek's article a little more understandable in a shortened format. I hope this helps everyone as I think he has some profound insights into this topic. As we all watched the horrific events of Tuesday, September 11, unfold before our very eyes - the strategically planned date of 9-1-1 appeared as if it were the setting for a big budget special effects film. The only problem - this time no director would yell cut. All we have to do is rent one of Blockbusters latest hits or watch a few video games and we'll see the disgustingly ironic parallel: bombs exploding, planes crashing, buildings collapsing, people dying, and those running away as they shriek in terror. Film producers spend millions of dollars to create such scenes, and we pay millions each year to go and see the horrific yet exciting final product. Last Tuesday our country found that the reality is much different from the fantasy- we can’t press pause or stop, we must deal with real enemies in the real world. The relation of terrorism to film is an undeniable and unavoidable topic, brought to light for us by Slavoj Zizek's article, "Welcome To The Desert Of The Real." His article is an in-depth exploration into the sometimes confusing, most definitely complex topic of America as a fantasy. Picture this - we are all inhabitants of an idealistic suburb that appears perfect in every way. Green grass, gingerbread houses, kids playing, and dogs out for their afternoon walk. However, one day this world in which you have always lived is proven to be a fake. The set comes down, the lights burn out, all the extras fade away, and we alone are left to deal with our world as it truly is. "The Truman Show" (1998) was based on this phenomenon. Zizek refers to this false world as being "substanceless, deprived of material inertia." So, do we live a staged life in which we are isolated from the real world of material decay? Zizek's belief that in order to bring reality to our world, we must experience the "desert of the real" stems from the 1999 Blockbuster hit, "The Matrix." "The Matrix" generates the belief that our environment is a virtual one - controlled by one mega-computer, and no matter how hard we try, one day we will have to awaken to the "real reality.

The Character of Blanche DuBois in Tennessee Williams A Streetcar Name

  Ã‚  Ã‚   Blanche, the main character in William’s play "A Streetcar Named Desire" invokes many contrasting emotions. To analyze one’s emotions concerning Blanche is no easy task, to do so effectively one must break the play into different parts and analyze them separately. The problem with Blanche is that she presents a character so mixed up in her own motives and opinions that one never knows if it is really her or an act she’s putting on. The audience will find itself constantly readjusting its position towards Blanche and the other characters as the play unfolds and we learn more about her story and the reasons behind her inadequacies. Williams makes sure nothing is white or black but grey so that at some moments in the play we struggle to find a reason for her cool manipulation and hunger for power while at others we pity her pathetic life founded on lies and misconceptions. Even when she tries to break up Stanley and Stella’s relationship we donâ €™t immediately brand her as a villain, we remember that if Stella hadn’t left than maybe Blanche would have become what she had wanted to become rather than what society dictated her to become. When we see Blanche for the very first time we know right away that she does not belong in Stella’s neighborhood, she is "daintily dressed" and her "delicate beauty must avoid a strong light", she seems in a fairly hysterical state but we can assume that’s just normal since she is "incongruous to this setting". She seems to be having trouble speaking normally to a black person so that we can already place the origin of her upbringing in the South, probably in one of those enormous mansions that housed rich slave owning white families. As the scene unfolds, the image of the rich, somewhat shelte... ...e thinking about her and the play they will feel sympathy or at least pity for Blanche. What Williams demonstrates with this play is the power of memories and the ruthlessness of society. Works Cited and Consulted Brownmiller, Susan. Against Our Will. New York: Bantam Books, 1975. Dworkin, Andrea. Intercourse. New York: The Free Press, 1087 Lant, Kathleen Margaret. "A Streetcar Named Misogyny." pp. 225-238 in REDMOND. Redmond, James (Editor). Violence in Drama. Cambridge University Press; 1991.   Spoto, Donald. The Kindness of Strangers. Boston: Little, Brown and Company, 1985. Williams, Edwina Dakin. Remember Me to Tom. St. Louis: Sunrise Publishing Company, 1963. Williams, Tennessee. Memoirs. New York: Doubleday and Company, Inc: 1975. Williams, Tennessee. A Streetcar Named Desire. New York: Signet. Original copyright 1947.

Uncovering History in our own Backyard :: essays research papers

Uncovering History in our own Backyard   Ã‚  Ã‚  Ã‚  Ã‚   Dr. Solberg has his own stamp on discovering American history. He has had a long interest in the ordinary person and was quoted as saying â€Å"People that carry history are a needed part of our past.† He did his doctorates on diaries from the 18th century. And has sent much of his time studying letters sent to Norway during the 1930s and 1940s. Dr. Solberg started the lecture by asking Olle and Marie Mellin to stand up in the audience they are both in the American Scandinavian foundation and have set up scholarships for Scandinavian studies. Solberg was quoted as saying â€Å"They where pillars of the American foundation.†   Ã‚  Ã‚  Ã‚  Ã‚  Solberg told of a book that he felt had a connection with what he was doing in Solvang. The name of the book was Prairie Earth by â€Å"William least HeatMoon.† Heatmoon did a cultivation of land in the Midwest wand with that went through the history of the land from the Indians to the present. Almost like a de-mapping of the land.   Ã‚  Ã‚  Ã‚  Ã‚  Slides came on the screen from the American Post magazine. This magazine was what covered American life during the time of Solberg's childhood, almost every American home had one. In an issue dated January 1947 an article told of Solvang being an â€Å"Original Danish community.† This article had a profound effect on tourism. Land prices went sky high and Solvang became a tourist town.   Ã‚  Ã‚  Ã‚  Ã‚  There are three areas that Solberg will cover in the lecture, the first being the background of Solvang, the second will cover the time from 1911 through 1916, and the third being his own experience from the 60s. After graduating from UCSB Solberg went to Europe and after his return he felt he felt a strong interest in cultivating history. It was at this time he decided to do Solvang. He decided to do an oral history. â€Å"If you fail to get oral history you lose parts of history.† Solberg did not tape anyone with out there permission was able to collect photos to give a human dimension to his oral report.   Ã‚  Ã‚  Ã‚  Ã‚  Large ranchos gave the backdrop for the Santa Ynez valley. With 40,000 acres the valley became a huge area for cattle. In 1804 the first mission was established. 1888 the first railroad became operational before this time Los Olivous was the business center but by 1888 it had died down and by 1911 Solvang was the center of the Santa Ynez valley.

Theories of varied motivation in psychology

It is said that entire psychology is about the study of motivation itself. In fact the science of psychology evolved to explain, answer and reason the ‘why’ of human behavior. Motivation holds the answer to this ‘why’ because when we attempt to reason for a particular behavior or attitude then basically we are finding the motivations responsible for that particular behavior (Gorman, 2003, 1). People perform a variety of actions through multiple roles according to their dominant motivation that guides their behavior. In psychological studies the implicit motivations determining human behavior are not only considered from point of view of biological drives and neurological impetus but they are also explained by relational aspect of human behavior where motivation is a dynamic aspect of the behavior that helps people to interact with the world (Nuttin, 1984,1).   Many theorist attempt to offer generalized explanation for a majority of human actions purely in terms of natural instinct or sudden impulse. Even the people engaged in performing those actions may also agree to this viewpoint. However, the theory of instinct and impulse presents an incomplete rational because there are critical external factors and attractions that also contribute towards the particular motivation. Therefore human motivation is a dynamic product of combination of intrinsic human traits as well as their environmental setting. Another important factor that plays an important role in explaining motivational factors in behavior is human emotion (Gorman, 2003, 89). Human beings experience a number of emotional states that continue to fluctuate and they act as causative factors in a large number of actions undertaken by them. As a matter of fact, motivation is a product of a very complex process of internal and external interaction of human beings with themselves and their surrounding and it acts as stimulant and provide energy for their behaviors and consequent actions. Psychoanalytic Explanation of motives Motives interests psychologist because they provide insight into the character and approach of individuals, providing psychologists with test materials on which they can further form and expand their theories. The reasons of specific actions, such as why did a person steal, why did he commit a murder, why did he participate in a cause where he was not interested, or why did he contributed a majority of his wealth to charitable causes can perhaps be better understood if the motives behind them are sought. The implicit notion is that there are some actions which deviant to a person’s characteristics and those that are difficult be explained by any standard rule based system (Peters, 1958, 28). Psychologists, in their attempts to explore the motives, that is the set of specific reasons for deviant as well as normal actions have given considerable attention to the unconscious self of human beings of which they are themselves unaware. The unconscious self is composed of repressed feelings of deprivations, unfulfilled desires and infant sexuality and it subtly acts on every human being to set the framework of many of their actions (Peters, 1958, 55). This theory of unconscious mental process, as proposed by Freud, and the psychoanalytic explanations it offered, did not profess to explain the entire gamut of human behaviors, but it certainly provided a more panoramic view to cause and reasons of many human actions that were hitherto conventionally explained on mere visible evidences. According to the new wisdom, actions performed by people have a long and complicated background and though they may appear final or conclusive in their immediate bearing, they are part of a long chain of interconnected events. Therefore even the simple question that why did John walk across the road take vast proportion in psychology. As explained by Peters (4), the simple answer that John crosses the road to buy some tobacco is insufficient, even though John himself in unaware of any other motive. To a psychologist, in crossing the road to buy tobacco, John is conforming to many social and cultural stereotypes such as he is not running or crawling across the road to get the tobacco (ibid, 5). If John had run, then his goal of obtaining tobacco would had fallen incommensurate with his action that should had warranted more urgent justification. However as John walks across the road, it indicates that procuring tobacco is a kind of activity that should be accomplished in a normal behavioral conduct to make it appear as an appropriate social function. A psychologist might further argue that John has secret liking for tobacconist’s girl, and he goes to the particular shop to see that girl, though he may himself be not aware of this. Another explanation might be offered that John had an unconscious disliking of work from which he wanted to escape and the act of going to tobacconist was a way for him to stay away from the unpleasant work. Its important to see here that in neither of these explanations John himself is aware of any other reason other than buying tobacco, but each of the region, both of them or several others can be true to the case. The Biological Approach to Motives The biological or physiological aspects of motives are perhaps the earliest explanations that were offered to reason for motives behind human actions and behaviors. This approach views human as ‘drive-oriented’ animals who are more the product of biological factors of cellular and neurochemical reactions, acting through our genetic traits alone and spurred by release of hormones to various actions. This physiological analysis puts instinct as the primary reason behind every human action and its framework basic human instincts such as desire to eat, drink, sleep and have sex combine to form the further ramifications of human behavior (Gorman, 2003,14). In this model, drives for specific actions stimulate people and they respond accordingly in their behavior. It states that behavior of people is the result of homeostasis, that is, the tendency to maintain a stable internal environment of body. Body responds to any deprivation that threatens the stability of internal equilibrium and unleashes corresponding behavior to correct it (Weiner, 1980, 11). Thus homeostasis drive theory accounts for situations where a person may be compelled to steal food if he is hungry, or run if he is threatened, as maintaining the internal equilibrium is principle motive of any living organism. Behavioral approach to motives As Nuttin (1984, 16) states, understanding of motivational process is critically dependent on understanding of dynamic aspects of human behavior. In the field of psychology behavior refers to cognitive activities that an individual performs in the context of a behavioral world (ibid, 17). These activities can not be understood if they are treated separately, and therefore an integrated model of behavior interpretation is required that views that takes a complete and related view of all the processes in the living organism. According to the behavioral model, the various biochemical functions and basic drives are encompassed by behavior that gives these individual traits their full meaning and purpose (ibid, 18). As such hunger, thirst, sleep, sex drive, fear, ecstasy, loyalty etc are not isolated factors in determining motives. Instead they are integrated as part of the behavioral structure that creates a sense of organic continuity. Thus seeing changes to watching and hearing changes to listening in the behavioral model. Various theories and models in the field of social behavior have come with suggestion that human behavior reflects a person’s intent to act (Orbell, 2004, 145). According to each of these models it is possible to predict behavior from intentions and behavioral control displayed by a person. Behavioral characteristics can successfully account for specific types of motivations seen with various actions. For example, harvesting, hunting and fishing are quite different behaviors, yet they are done with the same objective of procuring food. Similarly, despite their different behavioral traits, people are essentially same every where, in the sense that they seek love, trust, social respect, and financial stability, thus acting through almost identical motivational drives. Within the behavioral system, a form of unity and cohesion is attempted out of multiple elements interacting together in a motivational setup (Nuttin, 1984, 84). Humanistic Approach to Motives The humanistic approach in describing different motives for human actions is a relatively new field. Its fundamental principles, as stated by Weiner(1980, 409) are 1. Humanistic psychology studies people in their real life circumstances, where humans are subjects of the study, rather than object. People are described in their own consciousness and perceptions and the reasons and motives of their actions are placed along with their individuality, in a holistic and complete framework. 2. Humanistic psychologists also believe that human choice, will, their desire to move ahead in life, to grow and realize their potentials contribute to their actions, behavior and approach to life. 3. The dominant characteristics of any individual is to achieve personal potential, and develop their capacities and talents to highest level. Thus the central motivation in an individual’s life is to grow, move ahead and develop his or her own self. Conclusion Human actions would continue to be defined, analyzed and interpreted from a number of points of view, according to various theories, models and approaches to understand its complexity and give complete meaning to its attributes, in order to evolve a wholesome picture of factors that motivates people towards a varied degree of actions. Motivations can be best understood from the dynamics of behavior and the integrated setup that provides basis for planning, thinking, action and achievements of goals to people. Further, people are motivated to different actions based on their own perception of needs and requirements as well acting through their subconscious self, which explains for the difference in their perceived reason of their certain steps from the actual reasons justifying it. Reference Gorman, P, 2003, Motivation and Emotion, Routledge, New York. Nuttin, J, 1984, Motivation, Planning, and Action: A Relational Theory of Behavior Dynamics, (trnsltr) Jean E. Dumas ,, Raymond P. Lorion , Leuven University Press; Lawrence Erlbaum Associates. Leuven, Belgium. Orbell, S, 2004, Contemporary Perspectives on the Psychology of Attitudes: The Cardiff Symposium. (edit ) Geoffrey Haddock,   Gregory R. Maio, Psychology Press. Hove, England. Peters RS, 1985,The Concept of Motivation. Routledge & Kegan Paul :London Weiner, H, 1980, Human Motivation, Lawrence Erlbaum Associates, Hillsdale, NJ   

Discussion/ Technology and Operations management

Customization is here to stay and has catch part of us. An obtainment begins with strategies that know what to diversify instead of only dealing with difficulties in concern. The Working together of both the trading trading operations and merchandiseing sections ameliorates results (Orlando, 2007). harmonize to Booz & Company (2008) leave out of coordination by the marketing department and undertaking concern in doing roughly concomitant activities sets determines too high. This in turn affects the surgical sue of customization strategies. Relationship in the midst of scheme counselling and marketing cautionThe o blood surrounded by pick up instruction and marketing heed is the unlessts regard to be the same. merchandises main objective is to meet the pick out and supply of consumers without thinking of prices. The jutting manager is supposed to find a fashion to minimize these costs. (Booz & Company, 2008). They need to come to some level of agreem ent in damage of setting objectives so that they set particularised objectives that reduces costs and keeps consumers satisfied. The different relationship among marketers and operations is cutting costs and refreshing consumers needs. on that point seems to be a conflict between propose counselling and marketing department. preferably of cooperating with individu bothy other, they atomic number 18 at loggerheads. trade wants many varieties to choose from while operations want to trifle those changes at im thrustion costs. The other relationship between the devil departments is that they are reimbursed variedly. Marketing revolves around construction block gross sales while project counseling main concern is about trim back manufacturing cost. realise managers and marketers do not retain the same interests.This factor brush aside stretch out thither relationship between them. redact managers are technicians and doers. While marketers do not deal with specific issues (Booz & Company, 2008). Other relationship that they share between them is reduction of costs. When project managers, cut down costs and do not ask marketers then that becomes a problem. Relevance of project attention in the work force Project anxiety and marketing focus are of the essence(p) to each other and thither is need for harmonization for the two when work together.One department cannot do without the other, they are essential to each other (Booz & company,2008). The operations person assumes that, the sales population do not notify the cost factors while the sales mountain assume that the operations people do not appreciate that consumers are eachthing (Booz & company, 2008). There is need for a truce be courting in the event that they do not consult with each other it can generate to much variety of goods or ca character costs to escalate (Booz & company, 2008).Another importance is the stake of top black marketership in encourage dialogue between the two departments. In repairr, thither needs to be a meeting where both, project oversight and marketing department debate about strategies to urinate teams that are cross -functional. The relevance of determination a common ground to discuss these issues is of great importance as it attributes to actions that alone base on costing analytic thinking (Booz & Company, 2008). What is observable is what choices are made and when to make them.The importance is to know the main objective of your arrangings purpose, as this leave behind boost productions as head as marketing productivity. Appreciating both the real price and worth of the goods is important (Booze &Company, 2008). Organizations should centre there attention on customer savvy and set customizable elements into specific packages as an ersatz of giving thousands of variations (Booze &Company, 2008). Incorporating strategic partners is essential in investigating costs productions (Orlando, 2007).Conclusion It is th erefore apparent that project centering helps in minify cost productions, in the case of Egol, Booz &company, (2008) remembers a situation where he modified to the highest degree on the whole told the machinery in trying to enliven the consumers wants beca example they had specific requirements. If consumers are overwhelmed with goods to buy, they get so confused until they do not but at all. If here was an operational counsel they would have stopped the over indulgence. book of facts Booz & Company. (2008).The challenge of customization Bringing operations andMarketing together the global commercial consulting firm. Retrieved on 22nd July 2009. accessible at http//www.strategy-business.com/press/sbkw2/sbkwarticle/sbkw040616?tid=230&pg=Orlando, F. S. (2007). Centered collaboration2007, Retrieved on 22nd July 2009. lendable at http//www.gmaonline.org/events/2007/isld/presentations/overcomingc.pdf.Discussion/ Technology and Operations attention transnationalistic Project an xiety is very essential to control imagination usage to reckon quality productions. world-wide projects involve many people with different cultures and backgrounds. It is therefore necessary to have commission system that harmonizes the cultural, social, semipolitical and economic differences amongst them. Project manager should be tactical and smart in decision reservation to ensure every project member is easy catered for and maximum utilization of the imaginations is achieved to meet project objectives (Kwak, 2002). phylogenesis of an international project circumspection intention in employmentInternational project training environments are affected with many factors originating from indoors and outside the increase environments by nature. International project development plan may be affected by cultural, social, political and economic factors and so the management plan should consider all these factors (Kwak, 2002). The international project management plan should consider all possible physical factors in the countries tortuous for mitigation. In addition, the laws and regulations governing different countries should be considered to ensure political stability.With the political factors resolved, there pass on be improved returns on investments due to reduction in risks resulting from uncertainties in the international project development environment. In any business, there has to be healthy requirements to be met. An international project development management system has to meet all the legal requires in monetary value of governing policies and regulations. These factors may affect prices, exchange judge in the markets, taxations and even financial management systems. This may entice to some people losing their jobs and others incurring losses in the business.As a business right, political factors should be hale managed to ensure market stability for the market users (Kwak, 2002). Cultural factors such as way or values should be considered when growth an international project development management system. Since some countries are not certain of the some cultural resources in other countries, assistance should be provided to facilitate the international projects development process. Cultural value should be put into consideration when designing the management system. When planning for an international project management system, technological factors should be put in to consideration.This is because technological designs and level of use transform from country to country (Kwak, 2002). This may lead to varied date levels in a project and so a project manager should consider the variation to successfully manage a project. Employing project management techniques to skillfully and goodly lead multiform international projects in organizations Project management is a technique through with(predicate) which projects can be evaluated to encourage soft skills finishing in contrast with the hard skills to achi eve the project goals.Soft skills are mostly ground on the technical resources need to carryout a project such as stakeholders contributions, collaboration or teamwork, organizational behaviors and management strategies (Marques, 2005). According to Harold (2005), for a successful project management in an organization, skillful and ethical techniques for a success in a convoluted or large organization are as follows. First, there has to be process integrations in the organizations. Integration of processes involves forming teamwork or collaborations in a project to ensure every members requirements are catered for in the product design.In addition, teamwork ensures success because of improved participation amongst members. Second, incorporation of cultural values at the design stages of a management system. internalisation of the cultural values in multicultural organization will ensure good presentation of all members rights and therefore not to lower their dignity or aversio n their rights (Harold, 2005). Third, information and support managements, which includes monitoring and assessing the confabulation systems to capture everyones views in terms of comments or suggestions.Forth, trainings should be provided to all members of an organization particularly in technology use to enable them to embrace technology use. In many occasions, management well skilled employees in an organization are passing empowered and they infix fully in all areas within the organization to improve productivity. Fifth, behavioral excellence that involves instilling ethical values to the employees. Employees have to know their rights and how to treasure them in the organization.Management system should provide fro a way in which petitions in the working environment can be solved sensiblely to create unity and agreement amongst workers (Harold, 2005). Diversity & cross-cultural perspectives, Team building skills, Decision making in the workplace In a multicultural environ ment, there has to be change management, which enables brisk members in the organization to be induced well and successful fit in the new working environment. Decision-making based production methods should be put in to considerations to avoid resource wastages and satisfy all internal requirements in an organization.Lean manufacturing should be adopted to only educate when needed to minimize resource breathing in in the organization (Joomla, 2009). In addition to lean manufacturing, project management should be carried out in all projects in an organization. This is to ensure quality performances to continuously improve in productions. Project management will similarly ensure cost in effect(p) use of resources particularly in a large and complex organization. In diverse and multicultural organizations, conflicts are likely to pass due to the cultural and environmental differences. appointment management system should be availed to provide fair judgments to the organizational members. Teamwork or collaboration should be encouraged to facilitate decision-making and enhance innovativeness (Joomla, 2009). intensify decision making and innovativeness will lead to quality production through making good plans for investments. Innovation may also lead to improvements in the supply chain of mountains levels. A well-managed supply chain fashion model can be improved through innovation or technology use to eliminate non-value adding processes to production processes.Conclusion Project management is very fundamental in all projects whether in large or gauzy organizations. International project management is unspoiled as necessary as the local anaesthetic ones (Marques, 2005). In multicultural organizations, the employees have to be trained on various social, cultural, political and economic factors to ensure uniformity during a joint project. Project managers are required to consider the cultural factors when designing a management structure for all the membe rs to be accommodated and be free to fully participate in the organizational tasks.ReferenceHarold, K. (2005). move Project Management best Practices on Implementation, 2nded, John Wiley & Sons, Hoboken, New jerseyJoomla. (2009). Certification, Innovation, Decision Making, Project Management, TeamBuilding, Conflict Management Certification Programs for Educational and byplay Organizations Standards or Courses Custom Designed for your Organization. Joomla. Viewed on thirteenth June 2009, Available at http//endeavourprojects.com/JoomlaKwak, Y. H. (2002). overcritical Success Factors in International Development ProjectManagement. Viewed on 13th June 2009. Available at http//home.gwu.edu/kwak/Kwak_CIB65_2002.pdfMarques, G. M. (2005). Discussion of the distinguishing features of Project Managementin the 21st Century. Viewed on 13th June 2009. Available at http//www.caaei.org/anexos/65.doc